Utilizing Remote Collaboration to Stay Connected

Trying to navigate through the worlds new normal of remote work, social distancing and distance learning can be tricky. With millions of people finding themselves in new work environments due to the COVID-19 pandemic, being able to stay up to date and connected is now more important than ever. With the rest of the world temporarily on pause, the trucking industry has seen more demand than ever to transport the supplies needed to help meet the needs of grocery stores, first responders and hospitals. Companies across the country are starting to look to digital collaborative efforts to help fill in the gaps that social distancing has created.

Trucking an Essential Service

Enterprises across the country find themselves during a global crisis with a shortage of qualified technicians and a growing demand. Deemed as an essential service, these organizations have to remain operational to help serve the needs of the community. Some shops have resorted to having fewer technicians on the floor or routing shifts to help slow the spread of COVID-19 within the shop. Implementing an augmented reality training solution can help to ensure that your offering a safe work environment, while maintaining communication and keeping repair cost and time low.

Remote Collaboration Video Calling provides technicians with the ability while working on a truck to contact other technicians and simultaneously see the procedures they need to execute in real time. This capability is important now more than ever as it allow for fleet maintenance personnel, vendors or OEMS to remain connected to their techs while maintaining social distancing practices

With the AUGMENTOR™ platform, this capability helps to speed up the techs ability to solve a problem or complete a repair correctly, the first time. For more information on how remote collaboration can help improve your maintenance and training process, contact Matt Johnston.